This Privacy Policy governs the manner in which Loan Network Technologies Private Limited collects, uses, maintains, and discloses information collected from users (referred to as "you" or "users") of the Loan Network Technologies Private Limited mobile application (referred to as "the app" or "our app"). This policy applies to the app and all products and services offered by Loan Network Technologies Private Limited. Terms not defined in this Privacy Policy shall have the meaning given to them in our Terms of Use.
We are governed by the provisions of applicable laws in India including but not limited to the Information Technology Act, 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 to maintain the privacy of your Personal Data.
1. Information We Collect
We may collect personal identification information from users when they download, install, or use our app. The information we collect may include, but is not limited to, your name, email address, phone number, and device information.
In addition to this you may provide information including but not limited to supply or demand available with you, call logs of your device, location of your device, contacts data, and log data.
2. How We Use Collected Information
Loan Network Technologies Private Limited may collect and use data provided by users for the following purposes:
- To provide and improve our app: We may use the information to understand how users interact with our app and make enhancements to improve the user experience.
- To personalize user experience: We may use information in the aggregate to understand how our users as a group use the app's services and features.
- To send notifications and updates: We may use the provided email address or phone number to send you app-related notifications, updates, and information about our services.
3. How We Protect Your Information
We prioritize the security and confidentiality of your personal information. We implement appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our app.
4. Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. However, we may share generic aggregated demographic information not linked to any personal identification information regarding app users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
5. Third-Party Services
The Loan Network Technologies Private Limited app may use third-party services, such as analytics tools or advertising networks, to enhance user experience and app functionality. These third-party services may have their own privacy policies, and your interaction with them is subject to their terms and policies. We encourage you to review the privacy policies of these third-party services.
6. Compliance with Laws and Law Enforcement Requests; Protection of Loan Network Technologies Private Rights
We may disclose files stored in your Loan Network account and other information about you to third parties when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation or legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of Loan Network or its users; or (d) to protect Loan Network property rights.
7. Children's Privacy
The Loan Network Technologies Private Limited app is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.
8. Changing or Deleting Your Information
If you are a registered user, you may review, update, correct or delete the Personal Information provided in your registration or account profile by contacting . If your personally identifiable information changes, or if you no longer desire our service, you may update or delete it by making the change on your account settings. In some cases we may retain copies of your information if required by law. For questions about your Personal Information on our Service, please contact privacy@loannetwork.app. We will respond to your inquiry within 90 days.
9. Data Retention
If you wish to cancel your account or request that we no longer use your information to provide you the Service, you may delete your account by sending a request to delete your account to privacy@loannetwork.app. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion. In addition, we do not delete from our servers files that you have in common with other users.
10. Security
The security of your information is important to us. We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. By using our website or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our website. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our website or sending an email to you.
11. Changes to This Privacy Policy
Loan Network Technologies Private Limited may update this privacy policy from time to time. We will notify users about significant changes to this policy through the app or via email. We encourage users to review this policy periodically to stay informed about how we are protecting and using their personal information.
12. Your Consent
By downloading, installing, or using the Loan Network Technologies Private Limited app, website or services, you consent to the terms outlined in this Privacy Policy.
13. Loan Processing, Disbursement and Collection
Loan Network Technologies Private Limited is acting as a Direct Selling Agent for financial institutes, we do not provide loans, or engage in loan collections for any financial institution, we are only sourcing and processing partners. Our relationship with the financial institutes is governed by DSA agreement as per RBI guidelines.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or the app's practices, please contact us at:
Email: privacy@loannetwork.app
In this policy, the words “We”, “Ours” and/or “Us” refer to Loan Network Technologies Private Limited and “You” and/or “Your” refer to our customers.
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